Information we collect
- Account details: email, name, display name, profile type, and consent choices when you register.
- Profile and portfolio data: artist details, event descriptions, images, and media you add to your profile.
- Booking and event activity: events you book, tickets, attendance, and related communication.
- Support and feedback: messages you send through the help form or event support requests.
- Technical data: IP address, device type, browser settings, and usage data to keep the site secure and working well.
How we use your data
- To provide the service, manage your account, and let you book or publish events.
- To improve the platform, personalize your experience, and recommend relevant events.
- To prevent fraud, abuse, and unsafe activity.
- To communicate updates, booking confirmations, and support replies.
Cookies and tracking
- We use essential cookies to keep you signed in and maintain session state.
- We do not use third-party advertising trackers by default.
- We may use analytics tools to understand how the site is used, but only in ways that protect your privacy.
- If we add optional tracking features, you will be able to choose whether to enable them.
Third-party services
- We work with service providers for hosting, email, image uploads, and analytics.
- These providers process data on our behalf and are required to protect it.
- We do not sell your personal data to advertisers.
Data retention and your rights
- We retain account, booking, and event records for as long as needed to operate the service and comply with legal obligations.
- You can request access to, correction of, or deletion of your personal data by contacting us.
- If you want to delete your account or erase personal data, we will handle that request according to applicable law.
Security
- We protect your data using secure access controls, encryption where appropriate, and regular security reviews.
- No system is perfectly secure, but we work hard to keep your information safe.
Changes to this policy
- We may update this policy as the product evolves.
- If we make significant changes, we will let users know through the site or email.
If you have questions, contact seymm@odense.dk.